Click & Collect

Manage click & collect like a pro

Have your customers schedule a time to pick up their purchase.

Optimize your operations with scheduled in-store pickup

Today, more than 9% of online sales are made via Click & Collect! With Booxi, you can offer your customers a unique experience through scheduled in-store or curbside pickups. Built to optimize operations and planning, Click & Collect is the solution to bring your customers to your stores and increase their loyalty to your brand. Set your reservation rules and preferences to offer this service only when it suits you (for example, when traffic in your store is quieter).

With this personalized experience, online customers will convert into in-store clients.

How to use Click & Collect


Order new furniture and have staff help you load it into your vehicle.


Shop online & pickup in-store. Product packed and ready to go when you show up.


Shop online (clothes, footwear, eyewear...) and pick up your order when it’s ready.


Order any sport equipment in advance and pick up your order when it suits you

Personalized experience at scale

With scheduled Click & Collect, your staff can easily prepare for your customers' visits.
Offer a personalized welcome, have the order ready, and allocate your staff’s time for any questions they may have.

Give your customers different options for pickup: in-store, drive-in, or curbside.

Customer service

High-value interactions

Brands need to capitalize on each human interaction customers have with them.  
With Booxi, you can schedule specific staff to offer the best service possible.

Boost your sales

In-store visits

Automated appointments help manage in-store traffic. Click & Collect will bring your customers to your store and allow them to make additional purchases.

Calendar management


Our intelligent system automatically synchronizes the appointment schedules for in-store pickups, as well as your staff's schedules. No more unintentional mistakes!

Let’s get started

Fast to deploy

Start taking appointments in just three weeks for Enterprise and less than 24 hours for smaller businesses. Our tools are easy to use and almost one line of code is necessary to install the widget on your site.


Powerful integrations

Booxi integrates with the tools you already use. From Salesforce, Adobe, Sendgrid and more, connecting Booxi is easy.  Plus, with our API, anything is possible.

User experience

Customer Journey

Booxi is fully integrated into the customer journey and accompanies consumers throughout the entire process. Booxi will send a confirmation email and a personalized link to the store chosen by the customer where they can select their appointment.

Let's get started

Start scheduling 1 on 1 appointments