Success stories
By clicking you agree to our Terms and Conditionsand consent to being contacted by Booxi for commercial purposes.
Beauty Advisors Trained Each Season Across Canada
Appointments booked since Booxi was implemented.
of Appointments per store, per month.
Discover the in-store services and events implemented by Clarins, to engage existing customers and attract new ones.
A personalized video appointment to receive expert advice, discover beauty routines, and get a tailor-made product selection.
Facial and body treatments offered at Clarins Spas, combining beauty expertise and relaxation, with simple online booking and real-time appointment management.
Dedicated sessions for in-store beauty advisors to get trained on new products and skincare techniques, supported by a fully digitalized booking system.
Clarins has centralized the management of all its appointments, spas, consultations, and trainings on a single platform, ensuring consistency, reliability, and time savings for its teams.
Clients can easily select the service they need, communicate their expectations in advance, and benefit from a tailor-made experience, whether in-store or remotely.
Clarins deployed Booxi progressively, testing different field use cases to ensure a smooth integration with internal tools like Cegid Y2, and enabling a controlled, scalable international rollout.
By adopting Booxi, Clarins unified the management of its services on a single platform, simplifying field operations and enhancing team efficiency. Attendance rates have significantly improved, and personalized appointments—both in-store and via video—generate a higher average basket size compared to e-commerce.
Lionel Uzan
North America President
Lionel Uzan
North America President
Clarins is a historic French luxury cosmetics brand. Present in over 150 countries, the brand places the customer experience at the heart of its strategy, both in-store and online, through personalized services and expert guidance.
Discover our latest content: success stories, practical guides, and inspiring events.
