Success stories
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Cabin occupancy rate
No-show rate for appointments
Increase in average basket after a treatment
Discover the in-store services and events implemented by Oh My Cream to engage existing customers and attract new ones.
Designed to offer an accessible, effective beauty routine tailored to each client’s individual needs.
Providing expert care through a curated selection of clean, committed beauty brands.
Available online, with a personalized experience from the first interaction guiding each client toward the right products.
With a flexible platform, Oh My Cream can easily deploy its booking service in select boutiques while streamlining appointment management for in-store teams.
Designed to meet operational needs, Booxi is easy to use and integrates seamlessly into Oh My Cream’s digital and in-store ecosystem.
Staff can focus on what matters most: advising customers. Clients, meanwhile, enjoy autonomy to book, reschedule, or cancel their appointments with ease.
By integrating Booxi, Oh My Cream streamlined the customer experience, strengthening both engagement and loyalty. Simplified appointment booking and automated reminders significantly reduced no-shows, while driving more foot traffic to stores. Optimizing the omnichannel journey also improved team efficiency and contributed to an increase in average basket value.
Appointments Booked in 2024
Louise Malart
Retail Coordination Manager
Louise Malart
Retail Coordination Manager
Oh My Cream is a French beauty reference, combining expertise, efficacy, and a close relationship with its customers. With 31 boutiques across France and Belgium and an e-shop, the brand offers treatments and a curated selection of tailor-made products.
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