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Best practices

Reserve with Google: A Key Tool for Retail

Turn Google searches into store visits. With Booxi + Yext, enable frictionless booking from Maps/Search and boost in-store conversion.
2025-04-17
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Appointment scheduling

Clienteling & Appointment Booking: A Winning Duo

Clienteling and appointment booking: a powerful duo to personalize the customer journey and boost retail conversion and loyalty.
2025-04-01
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Customer experience

Towards Emotional Loyalty: Build Lasting Customer Bonds

Explore how Cohort and Booxi redefine customer loyalty through immersive, personalized experiences.
2024-12-05
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Omnichannel strategy

Why Retailers Must Use Their Stores as a Strategic Asset

Physical stores are evolving into strategic assets, bridging online and offline experiences, driven by OMS and appointment scheduling.
2024-10-17
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Omnichannel strategy

Unified vs Omnichannel Commerce: Key Differences Ahead

Enhance customer journeys with omnichannel and unified commerce strategies, offering seamless, personalized shopping experiences across all channels.
2024-08-28
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Omnichannel strategy

Department Stores: How They Secure In-Store Traffic

Discover how department stores use personal shopping and unique events to thrive amid digital competition and enhance the urban shopping experience.
2024-05-09
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Customer experience

Personal Shoppers: Reinventing In-Store Experience

Learn how to elevate retail with personal shopper services: increase loyalty, enhance experiences, and boost sales. Discover key steps in our guide.
2024-04-11
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Best practices

E-Booking: Where to Start and How to Get It Right

In today's digital era, implementing an e-booking system has become essential for businesses across various industries.
2023-12-18
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Customer experience

3 Steps to Deliver a Personalized Customer Experience

Providing personalized service is crucial for building strong customer relationships and driving customer satisfaction.
2023-12-05
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Best practices

Reduce No-Shows: Boost Customer Engagement

There are many strategies you can implement to reduce no-shows and ensure a more productive, profitable, and enjoyable experience for staff & clients
2023-11-22
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