Retail trends – Insights & Strategies

Retail trends

BOPIS in Retail: What Is It & How It Works

What is BOPIS in retail and why does it matter for store networks? A practical guide to buy online pick up in-store.

2026-06-09

Retail trends

Physical Retail, at Its Best and at Its Worst

A short trip to Paris and its surroundings is always an opportunity to take a closer look at the spaces shaping retail today.

2026-04-03

Retail trends

Retail Radar 2026: The Customer Journey Starts Before They Walk In

Over the past few months, we have truly been on the ground. A lot. Find out more in this article about the trend shaping the retail industry.

2026-03-18

Retail trends

Creating More Human Retail Experiences in the Digital Age

What if digital tools weren’t meant to replace retail teams, but to empower them, helping them listen better and engage more authentically?

2025-09-01

Retail trends

The Walk-Out Rate: The Hidden KPI Costing Luxury Retail Millions

In the world of luxury, the experience begins long before a client even steps inside the store.

2025-06-11

Retail trends

Zero-Party Data: How to Collect High-Quality Info

Brand are turning their attention to zero and first-party data to get information from consumers.

2023-06-05

Retail trends

Customer Journey: 5 Key Stages to Understand

The customer journey is a very powerful strategic concept, which will allow you to know when and how to reach your customers.

2022-08-15

Retail trends

What Is E-Booking? Definition and Retail Benefits

E-booking is a tool that allows you to optimize your operations, to drive-to-store and to improve your customer experience.

2022-07-21

Retail trends

Staff Shortages: Holiday Solutions for Retailers

Here are some strategies you can implement to help you get through labor shortage during holiday season thanks to appointment scheduling.

2021-12-01