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Customer experience
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Retail trends

The Walk-Out Rate: The Hidden KPI Costing Luxury Retail Millions

In the world of luxury, the experience begins long before a client even steps inside the store.
2025-06-11
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Best practices

How to Effectively Promote Your Appointment Services?

Here is how to maximize your reach by promoting your appointment-based service offer and increase your profits.
2022-12-02
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Customer experience

How to Personalize Your Customer Experience?

Discover our best tips for delivering a personalized experience to your customers. Personalizing the customer experience is a priority.
2022-11-28
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Use cases

How to Deliver a True Luxury Experience to Clients

Offer your Clients the best Luxury experience and create long-lasting relationships with appointment-based services.
2022-11-17
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Best practices

How to Maintain and Improve Customer Relationships?

It is essential for a company to know how to maintain customer relationships! Discover our best tips in this article.
2022-11-14
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Customer experience

Clienteling Reinvented in the Luxury Industry

Clienteling is an innovative marketing strategy that aims to create a privileged relationship between the Client Advisor and the customer.
2022-11-04
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Omnichannel strategy

Luxury Retail: 5 Key Trends to Watch in 2023

For 2023, the focus for the luxury retail industry will be centered on the perfect blending of digital channels with human interaction.
2022-10-18
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Omnichannel strategy

Best Placement for Your Appointment Booking Button

Develop an effective positioning strategy for your e-booking promotion on your website to target a specific audience and maximize your reach.
2022-09-29
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Retail trends

Customer Journey: 5 Key Stages to Understand

The customer journey is a very powerful strategic concept, which will allow you to know when and how to reach your customers.
2022-08-15
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Retail trends

What Is E-Booking? Definition and Retail Benefits

E-booking is a tool that allows you to optimize your operations, to drive-to-store and to improve your customer experience.
2022-07-21
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