From eye exams to fittings, flawless organization makes all the difference. Booxi turns structure into impact, for both your teams and your bottom line.
A poor welcome. No listening. Generic advice. The result? No sale.
The customer comes in expecting expert guidance on choosing the right frame. But with no briefing, the advice falls flat and they leave without buying.
The customer wants to check their vision. But no appointment is available. They go elsewhere for the exam… and end up buying there too.
The customer comes to pick up their glasses. But no one is there to adjust them, or recommend sunglasses. The pick-up becomes a logistics task, not a business opportunity.
The customer comes in to check their vision before choosing a frame. But with no optician available, they’re told to come back later and end up going elsewhere.
Booxi lets customers schedule a vision assessment with an optician at a time that suits them. The team is prepared, the equipment ready. The exam happens without delay, and the next steps follow seamlessly: frame selection, order, and long-term loyalty.
The customer browses online for inspiration but doesn’t feel confident enough to visit the store. There’s no guidance, the experience is fragmented and she gives up on her purchase.
Booxi connects digital to retail: online booking, virtual try-on, and pre-selection of frames. When she arrives, the advisor is ready. The experience is seamless, and the purchase feels natural.
A customer can’t make it to the store. They call, but the conversation drags on. The service feels vague, and the process lacks structure.
Booxi enables at-home appointment booking, with key information collected in advance. The optician comes prepared, tailors the visit, and delivers a true consultation experience. A personalized, seamless, and professional service.
The customer returns to pick up their glasses. But the team is overwhelmed, and no one anticipated the visit. The handover is rushed, no adjustment, no check, no advice. The experience comes to an abrupt end.
Booxi turns pick-up into a service moment: scheduled time slot, on-site adjustments, and one last personalized recommendation. The team is prepared, the customer feels heard. It’s a moment of loyalty-building — not just order fulfillment.
Sunny days are back, and demand for sunglasses surges. Customers flood into the store, often without notice. Advisors are already busy, and some visitors leave without assistance.
Customers book a time slot for purchasing sunglasses; with or without prescription. The team can anticipate the visit, prepare suitable models, and deliver quality advice, even during peak periods. Service stays smooth, and so do sales (even in high season).
Conversion rate of visitors after an appointment.
Overall no-show rate among our clients in the optical sector.
Time saved per appointment thanks to optimized preparation.
Here are answers to the most frequently asked ones.
For anything else, our team is here to help!
Yes! Booxi lets you create tailored journeys based on each customer's needs or profile. Every client is directed to the right service, with the right advisor, no friction.
Absolutely. You can assign specific services (eye exams, contact lens fittings, adjustments…) to selected staff members. Booxi then automatically books the right person for each appointment.
As soon as the appointment is booked, everything is centralized: selected service, stated needs, visit history, all available in one click.
Not at all. Booxi is built for the field: simple interface, quick to learn, and requires minimal training. Your team will be up and running in minutes and quickly see time savings.
Yes. You can monitor the performance of each service: occupancy rate, time spent, frequency. These insights help you manage operations both store by store and across your entire network.
Insights, trends, and best practices to craft a retail experience that truly stands out.
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