From personal shopping to workshops, nothing should feel improvised.Booxi turns services into business drivers: structured, measurable, and unforgettable.
She waits for her stylist. The workshop is late. No one welcomes her at pickup.
The magic fades and with it, your conversions.
She comes for a special-occasion outfit. But the personal shopper improvises, no budget, no context. The fittings feel vague, and she leaves uncertain. The purchase vanishes.
The list is missing, the schedule unclear. Guests arrive, but no one is ready.What should feel exclusive becomes chaotic and the follow-up? Forgotten.
The client arrives. No prep. No context. No moment.Instead of a warm handoff, it’s a missed opportunity: cold, transactional, forgettable.
The client books her appointment online, sharing the occasion, her style preferences, and budget. When she arrives, the fitting room is ready, the selection is thoughtful, and the welcome is personal. The experience is smooth, focused, and human. She leaves with the perfect outfit and a memorable moment.
The client books her appointment online, sharing the occasion, her style preferences, and budget. When she arrives, the fitting room is ready, the selection is thoughtful, and the welcome is personal. The experience is smooth, focused, and human. She leaves with the perfect outfit and a memorable moment.
A client returns for an alteration. No one knows who’s handling it. He waits and has to explain his case multiple times. The service feels administrative. The magic is gone.
The client books an appointment for the alteration. The team is informed, the file is ready, and the welcome is personalized. After-sales becomes a seamless extension of the customer experience, with no friction, no repetition. Even the wait feels thoughtful.
A new customer discovers the store for the first time. He wanders without guidance and misses what makes the place exceptional. What was meant to be memorable feels ordinary.
The customer books a guided tour, an immersive journey through the history, architecture, and behind-the-scenes of the department store. The experience is carefully curated, and the welcome is personal. The customer enjoys an exclusive moment, rich in culture, heritage, and emotion.
Floral workshops, beauty masterclasses… sign-ups come in from all directions. On the day of the event, the team scrambles to find names and manages everything on the fly. The welcome slows down, and the magic of the experience fades.
Clients register online. Booxi centralizes all sign-ups, sends a QR code to each participant, and simplifies in-store check-in. The welcome remains smooth, time slots stay on track, and the event feels like a truly exceptional moment.
A client comes to pick up a carefully chosen item. But nothing’s ready, and the welcome feels impersonal. What should have been a special moment fades into forgettable.
The client selects a time slot. Their name appears, the order is ready, and an advisor is waiting. The pickup becomes a moment of connection and service, a meaningful touchpoint, not just a transaction.
Conversion rate of visitors following an appointment.
Average number of activations in our partner department stores.
Global no-show rate among our department store clients.
Here are answers to the most frequently asked ones.
For anything else, our team is here to help!
Yes. Each department or in-store corner can define its own time slots, resources, durations, messages, and customer journeys. Booxi adapts just as well to fashion as it does to beauty activations. You keep centralized orchestration while preserving the richness of your in-store experiences.
Absolutely. Booxi lets you create, schedule, and fill workshops, masterclasses, or guided tours, all from one place. Online registration, guest QR codes, quick check-in: your events become smoother to run, and your teams more at ease.
As soon as the booking is made, they get an enriched customer profile with the purpose of the visit, preferences, and useful details (size, occasion, contact method…). This information is accessible from a tablet, in-store computer, or even directly in the POS when possible.
Yes. Booxi was built for in-store teams, even with high turnover. In just 15 minutes, a team member can schedule, welcome, and manage an appointment. The tool is intuitive, visual, and easy to use.
Yes. Booxi syncs with your CRM to centralize appointments, preferences, and visit history.You get clean, unified customer data: no duplicates, no confusion.Teams gain sharper insights and smoother follow-up.
Insights, trends, and best practices to craft a retail experience that truly stands out.
