Turn great customer experiences into repeat visits and lasting loyalty

Booxi connects every step of the customer journey, from booking to in-store,
to make every interaction seamless, personal, and built for engagement.

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Turn personalized experiences into measurable growth.
‍Booxi connects booking, communication, and in-store touchpoints to drive engagement, retention, and long-term business growth.

Increase Engagement

Engage customers before, during, and after each visit with personalized messages and interactions.

Scheduling icon

Boost Bookings and Attendance

Reduce no-shows and increase attendance by removing friction and adapting the journey to each customer.

Drive Repeat Visits

Turn one-time visits into long-term relationships with automated follow-ups and tailored in-store experiences.

How it works ?

Booking

Let customers book anytime, anywhere

  • Enable bookings from any channel: website, social media, email, or Google
  • Let customers join a queue, register for events, or book appointments autonomously
  • Allow real-time edits or cancellations for maximum flexibility
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Communication

Automate customer communication to reduce no-shows and build loyalty

  • Send confirmations and reminders by email or SMS to reduce no-shows
  • Automate thank-you and follow-up messages to nurture relationships
  • Trigger next-appointment reminders to drive repeat visits
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Personalized in-store experience

Give staff the insights to personalize every visit

  • Collect key data during booking with customizable surveys
  • Share customer insights with store teams to tailor each visit
  • Connect online booking and in-store experience to deliver a unified omnichanel customer journey.
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Deep features

Consent Management

Capture and store customer consent preferences for compliant, personalized experiences.

Appointment recall

Automatically follow up with clients to encourage them to book their next appointment.

Multi-Language Support

Offer booking journeys and communications in multiple languages for every market.

Booking Widget

Embed a fast, customizable booking widget on any channel to streamline customer conversion.

Tracking Page

Let customers check appointment details, status, and updates in real time.

SMS & Email Communications

Send confirmations, reminders, and updates through reliable SMS and email messaging.

Payment

Enable secure online payments or deposits during booking to improve commitment rates.

Unique Identifiers

Maintain accurate customer records with unique IDs for clean profiles across all stores.

Why leading brands trust Booxi
to power their retail experience?

Built for retail

Every screen and flow is designed for in-store teams, and gives HQ the visibility, data, and control it needs.

Fast deployment

From 5 to 1000+ stores in days. No heavy IT project, no friction, just faster ROI.

Easy to use at every level

Simple for staff, powerful for HQ. A seamless experience across your entire network.

Integrates with the tools you already use

CRM, POS, clienteling or analytics, Booxi connects to your ecosystem without IT bottlenecks.

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Any questions?

Here are answers to the most frequently asked ones.
For anything else, our team is here to help!

How does Booxi help increase engagement and in-store attendance?

By simplifying every step of the journey and automating confirmations, reminders, and follow-ups to reduce no-shows and encourage visits.

Do store teams have access to the information they need to personalize each visit?

Yes, Booxi provides teams with the data collected beforehand to deliver a more relevant and human experience.

Does Booxi work with all our acquisition channels (social media, Google, email…)?

Yes, customers can book from any channel, while Booxi centralizes all data in one place so teams have a single, consistent view of each visit.

Can customers easily update or reschedule their appointment?

Yes, customers can modify or cancel appointments in real time, improving the experience while giving store teams immediate visibility and flexibility.

Does Booxi help reduce waiting time or the perception of waiting?

Yes, by giving customers visibility on their appointment status and allowing teams to adjust flows based on traffic.