Booxi helps your team turn a customer’s vision into a seamless design project with a prepared welcome, personalized décor advice, and an elevated customer journey.
An inspiring showroom, multiple services… but a disjointed experience.
Without smooth coordination, the journey loses coherence and leaves no lasting impression.
In home retail, nothing replaces the in-person experience. Textures, volumes, colors, everything comes to life on site. But without a connection between online inspiration and in-store visits, the project stalls.
She arrives with Pinterest boards and clear needs. But the team improvises: no time, no preparation. The advice stays vague, she hesitates… and delays her purchase.
Some customers wait too long. Others leave without being helped. The experience becomes inconsistent and conversion collapses.
A customer browses the collection online, hesitating, saving a table, bookmarking a sofa, comparing colors... But without a clear prompt to visit the store, the purchase remains just an intention. They don’t click. They don’t come.
Booxi turns the product page into a real-world bridge: one click to book an in-store trial. The team is informed, the welcome is ready. The result: an e-commerce site that drives qualified traffic and converts it into sales.
The customer walks in with a clear idea: a three-seater sofa, not too light, not too firm. But without an appointment, they have to wait or wander around alone. The advisor arrives late, with no context. The purchase is postponed… or abandoned.
Booxi lets customers book a time slot for specific advice.
They select what they’re looking for (sofa, table, lighting…) and answer a few quick questions. The advisor can anticipate the need and prepare models to try out. In-store, the exchange is focused, smooth, and efficient, making the purchase feel effortless.
A customer comes back several times for a kitchen or living room project. But each visit feels like starting from scratch: new advisors, lost information.
The project stalls, and motivation fades.
Booxi structures the project into clear, trackable steps. Each appointment is booked in advance, and all information is shared: from constraints and moodboards to room dimensions. The result: less friction, greater efficiency, and a growing basket with every visit.
You’re hosting a kitchen workshop, a color analysis event, or a collection launch. But sign-ups are scattered, the welcome area is overwhelmed, and foot traffic is disorganized. The moment loses its impact.
Booxi centralizes bookings, sends reminders, and manages traffic on the day with QR code check-ins. The result: a smooth event, a strong brand moment, and inspired customers who stay longer.
The customer comes to pick up an order placed online. But without a dedicated process, they wait while staff search the system and the items haven’t been prepared. The experience feels ordinary, even frustrating. The brand misses a chance to build connection or upsell.
Booxi turns order pick-up into an opportunity: a scheduled time slot, a prepared team, a final recommendation, a complementary product offer. The result: a polished end to the experience and a loyal customer.
Of in-store visitors browse the website beforehand.
Conversion rate after a personalized in-store consultation.
Increase in average basket size after an appointment.
Here are answers to the most frequently asked ones.
For anything else, our team is here to help!
Absolutely. Booxi helps you get started easily, with one simple service to activate. Even something like a design consultation or an organized pick-up can create a valuable moment of interaction. Without disrupting your team, you enhance the welcome and bring structure to the in-store experience.
Each store can activate services based on its own expertise, product testing, design advice, kitchen planning... Booxi adapts. The result? A consistent customer experience, even with a varied service offering.
Yes. Booxi is built for in-store use. The interface is simple, intuitive, and requires little to no training. Teams know who they’re expecting, when, and why. That means less guesswork, smoother operations, and a higher-quality customer experience.
Everything is automatically centralized. When booking, customers answer a few key questions (type of need, preferred style, measurements, etc.). This info is shared in advance with the store team, right in their interface. The result: no improvisation, better preparation, and more relevant advice from the very first minute.
Boosted web-to-store conversion, better-qualified customers in-store, a smoother experience, and a higher average basket size.
Insights, trends, and best practices to craft a retail experience that truly stands out.
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