Booxi turns your pet care services into a performance driver: smooth grooming appointments, bookable nutrition consultations, and more structured advice. Your team becomes more efficient, and your customers keep coming back.
Without a warm welcome, the animal grows restless, the customer loses confidence…
and the visit ends without a sale.
A customer comes in for grooming. No one greets them. The dog gets anxious. The customer hesitates. And the relationship never begins.
Saturday is chaos. Tuesday is a ghost town. Pets grow impatient, teams get overwhelmed. The experience becomes inconsistent.
After the consultation or grooming, nothing. No message. No follow-up. The customer leaves satisfied… but never returns.
A customer arrives with their dog. The team is still busy with the previous client, the space is noisy, and the animal becomes restless. The owner doesn’t feel confident. The result: a poorly managed experience that doesn’t inspire a return visit.
The appointment is booked online, and the pet’s needs are shared in advance. The team is ready, the welcome is quick. The animal feels calm and so does the customer. It’s simple, well-organized, and it makes all the difference.
A customer comes in for nutrition advice for their cat. No time slot is scheduled, and no one has access to the pet’s history. The conversation remains vague, and the customer leaves without making a purchase.
The customer books a time slot online and shares their needs in advance. The advisor receives the information ahead of time and tailors their recommendations. The result: helpful advice, a reassured customer, and a higher basket size.
On Saturdays, everyone shows up at the same time, for grooming, advice, and more. The team is overwhelmed, pets grow restless, and customers get frustrated.
Appointments are spaced out, and traffic is better distributed. Each customer is taken care of at the right time. The experience is smoother for the team, and more pleasant for both two- and four-legged visitors.
A workshop on responsible pet adoption is scheduled. But sign-ups are handled manually, by phone. On the day of the event, arrivals pile up and the welcome is disorganized.
Participants register online and receive a reminder. On the day of the event, check-in runs smoothly and arrivals are well managed. The team stays in control, and the experience remains professional.
After the grooming session, nothing happens. No follow-up, no reminder. The customer is happy… but forgets to come back.
An automatic reminder is sent at the right time. The customer can easily book their next appointment. It’s simple, drives repeat visits, and requires no extra effort from the team.
No-show rate across all services.
Conversion rate following an appointment.
Revenue increase thanks to this strategy.
Here are answers to the most frequently asked ones.
For anything else, our team is here to help!
Yes. Booxi lets you create tailored customer journeys, for example, longer grooming appointments for large dogs, kitten nutrition consultations, or puppy training workshops. Each service can be adapted based on species, age, or specific concerns.
At the time of booking, Booxi asks customers to provide key details: animal type, age, behavior, and expressed needs. This allows your team to welcome each pet with the right information and instantly reassure the owner.
Absolutely. You can monitor key metrics: grooming occupancy rates, frequency of nutrition consultations, no-show rates for workshops… per location or across your entire network.
Booxi is designed for retail environments: easy to learn, intuitive to use, with continuous support. Your team starts saving time from week one.
Yes. Booxi integrates seamlessly with your existing tools (POS, CRM, ERP). You can centralize customer data, track histories, and align your marketing, advisory, and service efforts.
Insights, trends, and best practices to craft a retail experience that truly stands out.
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