Booxi vs JRNI: Orchestrate Every In-Store Moment. Drive More Revenue.

Leading retailers are choosing Booxi to create personalized, profitable customer journeys: blending appointments, events, and queue management into one seamless platform.

The salesperson has easy access to their calendar
Dark blue Tiffany logoDark blue Dior logoDark blue Boucheron logoDark blue Benefit logoDark blue Sephora logoDark blue Printemps logoDark blue Jacquemus logo

More appointments. More customers. More results.

JRNI offers robust infrastructure. Booxi turns it into retail ROI.
Purpose-built for retail, Booxi delivers real-world results where JRNI struggles with complexity.

+70%

Post-appointment conversion

Appointments drive intent. Booxi helps your teams convert with better prep and personalized service.

+30%

Average basket size

1:1 experiences boost value and loyalty. Booxi makes it easy to scale premium, in-store attention.

-50%

No-shows

Reminders and queueing reduce drop-offs. Booxi improves attendance and team efficiency at every step.

Booxi vs JRNI: Two visions of retail appointment management

JRNI was built for banks, institutions, and multi-sector giants.
Booxi was designed for one thing only: helping retailers scale premium, personalized experiences, with less effort.

JRNI
Booxi
Designed for Retail
Retail-first platform
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Omnichannel booking (website, social media, email…)
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1:1 Appointments
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In-store event management (VIC, workshops)
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Queue Management
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Widget & customer journey personalization
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Designed for Performance & Flexibility
Time-to-deploy
Weeks to months (project-based)
Days to weeks (SaaS onboarding)
API & standard connectors
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Native retail integrations (POS, eCommerce, clienteling)
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Automated reminders (SMS/email)
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Conversion analytics & dashboards
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UX/UI coaching to boost conversion
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Designed for your teams
Centralized management (HQ/store level)
Yes, but heavy at scale
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Dedicated customer support
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Mobile app & smooth interface
Yes, but limited
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Enterprise security & compliance
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Why retailers choose Booxi ?

1

Retail centric

Booxi is built for retail, not banking. Every screen, every workflow is made for in-store teams, not back-office ops.

2

Fast Deployment

From 5 to 500 stores in a few days. Booxi skips the IT-heavy projects JRNI often requires. Less friction. Faster ROI.

3

Store-Friendly UX

Adoption takes hours, not weeks. Booxi’s UI is designed for store staff: intuitive, mobile, and ready from day one.

4

Performance That Pays Off

Track conversion, no-shows, and revenue per service. Booxi helps you scale what works and drop what doesn’t.

5

Autonomy Without Friction

Your teams control flows, messages, and reminders. No devs, no delays, no vendor bottlenecks.

6

Support That Gets Retail

From store rollout to in-store use cases, we speak your language. Fast answers, real-world know-how, not generic scripts.

“JRNI became too rigid for our needs: customizations required vendor involvement, notifications couldn’t be adapted easily, and global settings lacked flexibility. Booxi gave us autonomy and speed across all our locations.”

Retail Director
Ex-JRNI Client

“We will never go back to the way we worked in the past. 
Using Booxi has been such an efficiency booster and has freed up 
our teams to focus on our core business”

Lionel Uzan
President, Clarins North America

“Booxi allows us to offer an omnichannel service providing a personalized journey to our customers who are increasingly searching online before visiting the store. It is a service very much requested by our clients.”

Christel Cassimatis
Global Omnichannel Manager, Christian Louboutin

“We chose Booxi for its capacity to evolve and its richness, it is a real acquisition, communication and visibility tool. Everything is centralized thanks to Booxi, giving us a global vision.”

Maud Funaro
Chief Transformation Officer, Printemps Group

“The thing I liked most about Booxi was the team: they are driven and flexible, they listen carefully and are very attentive about our needs. Booxi is a flexible and agile company that allowed us to go fast on this marketplace development.”

Boris Stoyanov-Brignoli
Head of Technologies, Decathlon Canada

Frequently Asked Questions

What’s the main difference between Booxi and JRNI?

JRNI is a multisector enterprise platform. Booxi is 100% retail-focused, with faster time-to-value, easier store-level adoption, and a clear obsession for in-store ROI.

Is it complicated to switch from JRNI?

Not at all. Booxi offers a streamlined migration process, with hands-on support for data transfer, setup, and staff onboarding, ensuring zero disruption.

Is the investment worth it?

Absolutely. Booxi’s retail-first logic means faster setup, stronger team adoption, and immediate results on conversion, no-shows, and basket size.

Is there a special offer for JRNI users?

Yes. Booxi offers a dedicated migration program for JRNI switchers including personalized onboarding, data transfer, and flexible pricing. Transition fast, stay in control.

Ready to boost your sales through appointments?

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