Voice of Appointment: turn every booking into a growth driver

Appointments are no longer just moments of contact — they are powerful business drivers for performance and loyalty.

With our Voice of Appointment 2025 report, you’ll gain access to exclusive data, sector benchmarks, and actionable insights to elevate your in-store experience.

Here’s what you’ll find:

• What your customers truly expect in 2025
• Sector-specific benchmarks (luxury, beauty, eyewear, fashion…)
• Inspiring use cases and practical strategies you can apply