Booxi Product Update: What to test to kick off the season right

At Booxi, every update is designed with real-world challenges in mind, to make your teams’ day-to-day easier, smooth out in-store customer flow, and amplify the impact of every client interaction.

And that’s not all. We’re also rolling out new tools to help you analyze your performance more effectively, personalize customer journeys, and optimize key integrations.

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New Module: Booxi Now Manages In-Store Queues

In retail, every minute counts, especially during busy periods.

With our new queue management module, Booxi helps you handle walk-ins smoothly while maintaining top-quality service.

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From the same platform you already use for appointments and events, your teams can now:

• Add a customer to an in-store waitlist
• Track their estimated wait time
• Assign them to the next available staff member
• Manage each interaction in real time, either from the back office or a dedicated mobile app

The mobile interface gives teams complete flexibility on the floor, even in high-traffic locations.

The result: You can serve more customers, more efficiently, whether their visit is planned or spontaneous.

Booxi is now a complete solution to orchestrate all your in-store customer flows.

‍Available now

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Decide Faster: No Data Exports Needed

The Head Office Dashboard gives you a clear, visual overview of your in-store appointment performance.

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You can track:

• Total completed bookings
• Attendance and occupancy rates
• Appointment status breakdown
• Online booking rate
• Revenue generated (for paid services)
• New customers over time

These clear visuals let you quickly spot trends and make smarter decisions to manage your network more effectively.

Read the technical documentation

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Design Your Booking Experience. No Code Required

Every brand deserves a booking experience that reflects its identity. The new Theme feature, available in Head Office, lets you customize:

• Colors
• Fonts
• Button shapes

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…and see your changes instantly, all without writing a single line of code, right inside Booxi.

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Coming Soon: A Smooth Booking Experience in Arabic

Booxi is adapting for our global clients with the upcoming launch of native Arabic language support, featuring smooth right-to-left navigation.

This key update will allow brands in Arabic-speaking markets to offer a fully localized experience without compromising usability.
Launching soon, stay tuned!

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Recent Improvements That Make a Big Difference

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Auto-Hide Full Events
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You can now automatically hide fully booked time slots when customers are reserving an event.

• ‍How it works: When creating an event, go to the “Capacity” section to choose whether to display the number of remaining spots, and whether to show events that are already full.‍
• The result: A cleaner booking interface for customers and smoother management of recurring events.

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Salesforce Connector: More Visibility, More Reliability
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Our Salesforce connector has been upgraded to better meet CRM and IT needs.
New features include:

• Automatic activity log emails
• Enriched logs for better sync insights
• Strengthened architecture for greater stability and maintainability

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‍Shopify Integration: Advanced Customization
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Booxi x Shopify users can now fine-tune their booking widget with a hardcoded option, allowing you to adapt the widget’s design directly in the code.

• ‍How to do it: Add your code directly when creating your CTA. Full details can be found in this article under “Hardcoded Settings.”‍
• The result: A booking widget perfectly aligned with your website’s visual identity.

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