Success stories
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Appointments for the year 2022
Appointments are booked directly online
No-show rate across all services
Discover the in-store services and events implemented by Mondou, to engage existing customers and attract new ones.
A self-service in-store space where customers can wash their dog independently, fully equipped with shampoo, towel, dryer, and apron for maximum comfort.
A by-appointment service provided by trained staff, offering nail clipping for pets using proper equipment and qualified personnel.
Allowing teams to view, schedule appointments in advance, avoiding double bookings and ensuring smooth allocation of services across available spaces.
Advisors can organize their day more efficiently by easily accessing booked time slots and customer information, without wasting time.
Clients book appointments independently, remotely, without needing to visit or call—making the service more accessible and enhancing the overall experience.
By digitizing appointment scheduling with Booxi, Mondou streamlined the organization of its in-store services. Teams benefit from greater visibility and day-to-day efficiency, while customers enjoy a simpler, more convenient, and more personalized journey. The result: a better experience, shorter wait times, and greater value for every visit.
Victoria Anjot
Digital & Marketing Director
Victoria Anjot
Digital & Marketing Director
Mondou is a Quebec-based brand specializing in products and services for pets. With over 80 stores, it offers a local, customer-focused experience that combines expert advice, care, and animal well-being.
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